DOTS

1

1-day, in-person workshop:
•Coaching demonstrations
•Factors that affect performance
•Define Coaching / Coaching Distinction
•Coaching skills practice
•Learn and apply the GROW coaching model
•Create a plan to introduce and begin to use coaching skills with each individual on your team and your peers

Plus: 4 Group Coaching Calls; Assignments & Facilitated peer discussion of insights and learning

LEARNING OBJECTIVES
Managers learn how to apply a coach approach to managing ( and all conversations) such that they:
•Better engage employees and peers in their work and their role.
•Increase employee and peer accountability and responsibility for their results.
•Build the capability of their employees and peers to deliver improved results.

LENGTH
1 full day in-person workshop plus four 60-75 minute conference calls   total time = 5-6 months

AUDIENCE
People managers at ALL levels of an organization

12

1-day, in-person workshop:
•Coaching demonstrations
•Factors that affect performance
•Define Coaching / Coaching Distinction
•Coaching skills practice
•Learn and apply the GROW coaching model

Plus: 4 Group Coaching Calls; Assignments & Facilitated peer discussion of insights and learning

LEARNING OBJECTIVES
Learn how to apply a coach approach to all your conversations to support peers such that they are:
•Better engaged in their work and their role.
•Demonstrate an increase in accountability and responsibility for their results.
•Build their own capability to deliver improved results.

LENGTH
1 day in-person workshop plus four 60 minute conference calls   total time = 5-6 months

AUDIENCE
People ALL levels of an organization

Slide1A

2.5 hour, in-person workshop:
Perfect for any level of the organization and effective for team meetings!

This workshop allows participants to practice and experience key coaching skills they can continue to grow and develop to ultimately enjoy stronger working relationships, confidence with difficult conversations and more effective communications.

Plus: Practice activities to build and sustain skills

LEARNING OBJECTIVES
Learn how to apply a coach approach to all your conversations to support peers such that they are:
•Better engaged in their work and their role.
•Demonstrate an increase in accountability and responsibility for their results.
•Build their own capability to deliver improved results.

LENGTH
2 hours

13

Sales people are entrusted with the lifeblood of you organization, your customer and ultimately your sales revenues. Yet, high performing sales people who add value to customers, leverage relationships and produce consistent results, are few and far between. They have a way of thinking and a proven process that they rely on. They are intentional with their attitudes, beliefs and assumptions. They are intentional with how they approach customer collaboration meetings.

Intentional Selling is a workshop that maps out the dynamics of a proven, customer focused sales process and hones professional selling skills  from a problem solving perspective. Participants develop artful questioning skills using “Discovery Dialogue’, a strategic questioning framework which uses high-gain questions to fully explore customer needs.

Buy combining the power of intention with sophisticated sales process skills, your team will develop new ways of thinking and effective selling behaviours.

Intentional Selling produces consistent results, enhances customer relationships and compresses the selling cycle.

LEARNING OUTCOMES

Structure client meetings to produce concrete outcomes

Understand and shift your limiting assumptions to those that produce results

Create effective openings to engage the customer and set clear expectations.

Maintain control of the meeting process

Confidently ask questions that uncover  needs, values, issues , thus allowing you to propose the best fit solution.

Close every meeting with concrete outcomes and next steps.

Follow up to build and maintain strong client relationships.

LENGTH
1-2 day in-person workshop plus two 60 minute small group coaching calls.

CUSTOMIZATION

We get grounded in your selling world and the development needs of your people. We then tailor the workshop to fully meet your requirements. Customized case-studies ensure real world role-play and practical application during the workshop.

AUDIENCE
Sales professionals or Anyone seeing to influence customers and win business!

14

In today’s complex business environment, the ability to deliver a persuasive presentation to internal or external customers has become a fundamental requirement. Persuasive presentations that are Clear, Concise and Compelling differentiate you from the competition and make the difference between success and failure, a sale or rejection, a worthwhile conference or a waste of time.

LEARNING OBJECTIVES
This is a hands-on, results-oriented workshop that will immediately impact your ability to effectively influence any audience to take action. You will learn to prepare, construct and deliver presentations with professionalism, authenticity and confidence. Includes video-taping, coaching and detailed feedback

LENGTH
2 day in-person workshop

AUDIENCE
Anyone looking to Persuade and Influence others through presentation

15

Using the DESA behaviour index, participants will learn their preferred style of behaviour out of four areas: Dominant, Expressive, Solid & Analytical.  This learning is applied to interaction with other participants; comparing and contrasting potential conflict and alignment.

LEARNING OBJECTIVES
Learn your persuasive strengths and use them more effectively. Gain insight into the probable reactions and behaviours of others. Adapt your behaviour style to influence others and understand your own areas of opportunity and know how to offset them.

LENGTH
1.5-2 hours

AUDIENCE
All

16360 degree assessment, (using Lominger “Voices”), of an individual and/or team reports based on customized competency model.

LEARNING OBJECTIVES
Lomninger ‘Voices’ is a research-based and experience-tested solution for delivering 360° feedback that helps career-minded employees to succeed. It is an objective way of rating skills from a representative sample of people who work with a given individual. Both competency skill and importance can be rated. An employee’s skill is measured on a 5-point scale, ranging from A Serious Issue (1), A Weakness (2), Skilled/OK (3), Talented (4), to A Towering Strength (5). How important a given competency is for the job is likewise rated on a 5-point scale, ranging from Not Important (1), Less Important (2), Useful/Nice to Have (3), Very Important (4), to Mission Critical (5). In addition, raters have an opportunity to indicate the employee may “overuse” each of the chosen Competencies (out of 67 possible).

LENGTH
approx 3-6 weeks including: project planning, project set up and preparation, survey window, report generation and distribution, feedback deliver and coaching

AUDIENCE
All Levels of leadership

EXEC COACH

I am a Certified Executive Coach, holding my ACC (Associate Certified Coach) credentials with the International Coach Federation. I provide coaching to Leaders at all levels within an organization, as well as teams.

I will partner with you in a thought-provoking creative process that helps you maximize your personal and professional potential!

Click here for more benefits of working with a coach!

 

Contact me for a FREE Introductory meeting!

 

CLS

 

Talk to me about your learning needs and let’s work on a customized solution!

This could include training programs, group facilitation, team building.